The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. If you are a student, you may get a 10% - 25% Sketched By Siena student discount. To benefit from the Sketched By Siena student discount, you must verify you as a student at sketchedbysiena.co.uk.

In the event that we reproduce an item for you and subsequently the original is returned as undelivered by any courier, we reserve the right to charge an administrative fee up to 100% of the sales price of the reproduced product. We thought we’re turning so much work away each day, how can we improve efficiency, stop turning our lovely customers away and also alleviate the crazy workload and actually have a life? Digital was our answer and the only real option. Siena was nervous and really dragged her heels with this for around 6 months – just fearful of the unknown, but I just thought we have got to do it. If our customers hate it, we can revert to plan B… which was non existent so it had to work!Faulty items will only be accepted if the goods are delivered to a customer damaged or if there is a subsequent manufacturing fault within a period of 12 months after delivery. Any items displaying damage deemed to be a result of fair wear and tear will not be accepted as faulty. Your statutory rights are not affected. Don’t get me wrong, it’s not all plain sailing. We rely on technology and technology is not always our friend. We do have days where we feel like everything is just crashing around us, one thing after another. But that’s business right? Got to keep pushing, tomorrow is a new day. Custom Portraits: Sketched By Siena can create beautiful, hand-drawn portraits of individuals, couples, families, and even pets. These portraits make great gifts for special occasions like birthdays, weddings, and anniversaries. If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected. Looking for a thoughtful personalised gift? Look no further! Sketched by Siena is here to bring your imagination to life. With a wide range of options and a dash of London flair, we offer a fun and creative way for you to create unique greeting cards and A4 flat sheets that perfectly capture your style.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

Wedding Invitations: Siena can create custom illustrations for wedding invitations and other wedding-related stationery. From save-the-dates to thank-you cards, Sketched By Siena can help make your special day even more memorable. Home Illustrations: Sketched By Siena can create bespoke illustrations of your home or any other building that is special to you. These illustrations make great wall art and can add a personal touch to any space. Sketched By Siena offers a range of customizable illustrations to suit any occasion. Some of the most popular options include: Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction in relation thereto.Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Finding the right gift can be a challenge, but with Sketched by Siena, it’s a breeze. Our personalized illustrations are the perfect way to show someone you care. Whether it’s a close friend, a family member, or a significant other, a custom-made creation from Sketched by Siena is sure to bring a smile to their face. It’s a gift that goes beyond material things, expressing your love and appreciation in a truly unique way.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. We believe that art should reflect your unique taste, and that’s why we offer A4 flat sheets that are perfect for framing. Whether you’re a fan of minimalist designs or bold colors,, Sketched by Siena has something for everyone. Turn your artwork into trendy home décor, showcasing your personal style and adding a touch of charm to any space.And that is what we did … in August 2020 I officially became a partner in Sketched by Siena (eeeks pinching myself still!!!) and we transitioned everything over from hand painted, to digital. The right to erasure – You have the right to request that we erase your personal data, under certain conditions.